Privacy Policy and Terms
Personal Information We Collect
iamibu collects information from you when you register on our website, subscribe to our newsletter on our website, place an order for our products, purchase our products in store, or respond to a survey.
iamibu collects and/or holds your contact information such as name, address, email address, telephone number/s and any other information voluntarily provided by you. After processing a transaction, we do not store your financial details.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our website (for example, by generating analytics about how our customers browse and interact with the website).
As you browse iamibu, advertising cookies will be placed on your computer so that we can personalise your shopping experience. Cookies are small files that a site or its service provider transfers to your computer hard drive through your internet browser that enables the site or service provider’s systems to recognise your browser and capture and remember certain information. Cookies will monitor your activity on our website unless you deactivate them. You may choose to turn off cookies when you use our website, but this may alter your browsing experience.
For more information about cookies, and how to disable cookies, visit: http://www.allaboutcookies.org.
If you choose to subscribe to the Iamibu newsletter, you will be added to our mailing list where we may occasionally update you on our latest products, features and promotions. To request your name be removed from our database, please click unsubscribe, viewable at the bottom of any iamibu marketing email.
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Items in your order that are designated for shipment to countries outside of Australia may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. Import Fees (including returns) for international shipments, if applicable, are charged to the customer. It is the responsibility of the customer to be aware of what import charges may be applicable in your country.
In the case of gifts or other purchases made on behalf of another recipient, you also agree to grant the foregoing authorization on behalf of the recipient designated in your order.
To obtain details regarding the Actual Import Fees, or to obtain documentation or receipts in connection with customs clearance, you may contact the Carrier specified in your shipment confirmation e-mail or prior to purchase.
If you refuse a shipment from Iamibu you are responsible for the original shipping charges, any import Fees that are incurred on the package, and the cost of returning the package to Iamibu. This amount will be deducted from your merchandise refund.
Iamibu is not responsible for returns that are not received.
These terms and conditions are in addition to the standard information as outlaid under FAQs.
Pursuant to those terms, title and risk of loss for the items transfer to the recipient upon delivery to the common carrier in Australia.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@iamibu.com